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RETURNS & REFUNDS

RETURNS & REFUNDS

CHANGE OF ORDER

 yes you can change of order or colour  please send us message using our contact us form, Please do it within 1 hour , After 1 hour we are unable to change it

Also if you want to change style that is the same price as the original product you ordered we can also change Please contact us with in 1 hour, we will sort out for you  

CANCELLATION

if you want to cancel your order please contact us asap, if you delay we are unable to cancel your order, Once the order has been processed we unable to cancel it but if you contact us with in 1 hour after placing your order, we can give you full refund and cancel your order , please contact us using our contact form

 

RETURNS

First Step of your return contact us with these detail, please send the order number provided to you at the time of purchase and the email address you have given at the time of purchase, if you have any doubt or enquiries please contact us using our contact us form, we will be reply with in 48 hours

Once you receive item, you can return goods with in 30 days, whatever postage charges customer needs to pay for full refund, unless its not damage in post

the item must be

  • In the original condition- unworn, unused, Unwashed and undamaged
  • With all tags, stickers and pouches protective packaging you received
  • In the original, undamaged product packaging, such as Sunglass bag and pouch

 Please contact us on contact form for return address we will tell you what to do

 

REFUND POLICY

 

After receiving your items, we will inspect the goods, After checking the goods we will let you know by email your return is approved or rejected, 

If its approved, we will give you a refund, and a credit will automatically be applied within 3 business days. we will refund to same payment method we received money from you

 

 All goods are quality checked one by one before leaving our warehouse, shipped in protective packaging and delivered with a trusted shipping provider. On the rare occasion an item is deemed faulty due to manufacturing fault or defect, we are happy to provide a refund of the total purchase amount, or where possible provide a replacement product. Sometime goods can be damage in post we can ask pictures for damage goods to get it replace or for refund

 

A refund will not be issued for any or all of the following reasons:

  • If you changed your mind;
  • If you accidentally ordered the wrong product;
  • If you decided you did not like the product;
  • If you found the item cheaper somewhere else;
  • If you have no use for the product.

 If you have any question please contact us